DMARC Guide tool is erroring out

This is about the tool

Last week I was able to use this without issue. This week, when I enter a domain and select Next, I get a spinning wheel for quite a while, then the message “An error occurred while processing your domain.”

-Navigate to
-Enter a domain,ex.
-Select Next
-Get loading wheel and then error

Are there any known issues going on?

Thanks for reaching out David, we will look into this.


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Hey David I was just informed that this issue has been resolved.

Great! Thanks, Joshua! Any concerns around the issue recurring?

@jhenry I’m getting the same error again today, looks like.

Hey David I reached out to or dev guys and they were doing some backend stuff yesterday and this is why you ran into the same error. I have tested the issues this morning and everything is back to normal.

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